This major utilities operator and construction project in the UK takes resilience very seriously, and is itself part of a wider resilience strategy for London. How does it put it into practice?

As part of our work exploring resilience tools and approaches, the Resilience Shift spoke to Patrick Owen, Asset Information Manager, of Tideway (Bazalgette Tunnel Limited), the company financing, building, maintaining and operating the Thames Tideway Tunnel. As part of London’s own resilience improvement plan, the water and sanitation operator known as Tideway, is both a utilities management firm, and a major construction project building a new super sewer and associated infrastructure.

In the interview, we asked what resilience means for Tideway, what this means in practice, and which resilience tools they used.

Patrick is a data strategist and he highlights how resilience is what Tideway is all about, how they think about resilience both as an infrastructure project and as a construction project, how they use BIM and maintenance management tools, and focus on tools that can leverage the things they are doing better. He also highlights the importance of linking BIM and asset management thinking with resilience, and how the big systems are there but the links between them need to be better.