Tool users and developers’ workshop – London

As part of our work on tools and approaches, we held a workshop in London with tool users and developers, with organisations representing the ‘operate and maintain’ end of the value chain.


February 2019



The London workshop, held in London on 5 February 2019 and convened by the Resilience Shift, focused on organisations representing the Operate and Maintain section of the critical infrastructure value chain. Participants included a wide range of tool developers and potential users of such tools and approaches including government advisors, regulators and, infrastructure operators and owners, see Appendix A for full list of participants.

Facilitated by The Schumacher Institute, and applying an Action Learning methodology to facilitate conversations and implementation of change, the workshop built on the success of the first two workshops in this series, that took place in New Orleans and Washington DC.

See workshop blog.

See London workshop report.


We asked participants what their needs and challenges were in terms of implementing resilience tools.


The Supply session gave five tool developers an opportunity to pitch their tool and the ways that it is being used and accessed.


The final session discussed the Support needed by users and developers, in light of their experience and reflections on the day.

Tools presented


Developed by Fraunhofer EMI



Developed by Deltares


City Resilience Index

Developed by Arup




Developed by Lloyd's Register



Developed by SINTEF

“This workshop brought together two very important groups of people – tool users and tool developers – which allowed us to have a very fruitful conversation to better understand the challenges faced by each party. This was particularly useful for me as a tool developer because it helped me to better understand the challenges that the implementers of resilient infrastructure faced so that my tool could better support them. I can now take this thinking back with me as I plan the next steps for the development and roll-out of CAT-I”

-Geoffrey Morgan, CAT-I Developer, United Nations Office of Project Services (UNOPS)

“This kind of workshop reflects that resilience cannot be built by governments alone, but that commitment from developers, the private sector, and civil society is necessary to design and implement stronger programs. In fact, after presenting our challenge at the workshop and interacting with the tool developers we decided to use the RVR tool this Spring in my city!”.

-Martina Ferrarino, Deputy Chief Resilience Officer, Buenos Aires